2019–2023. Five-door SUV. Tell us the chassis number and what the car is doing, and we will come back with the part, the price and the lead time.
An EQC N293. Shown to help you confirm the generation — trim, lights and bumpers vary within it.Photo: ZidaneHartono · CC BY-SA 4.0
Every part
Parts for the N293
All 300 parts across 12 systems, from the traction battery to the brakes. Search it, or open the system that matches what the car is doing — the symptom is written on every one.
300 parts across 12 systems
Brakes31 parts+
Everything that slows and stops the car.
You are here because: Squealing or grinding when braking, a soft or long pedal, a brake warning light, or pulling to one side under braking.
To quote this we need: Front or rear, and whether the car has the sports or AMG brake package — the disc diameter changes with it.
What holds the wheels to the car, absorbs the road, and points the car where you steer.
You are here because: Knocking over bumps, the car sitting low on one corner, wandering or heavy steering, uneven tyre wear, or an AIRMATIC warning.
To quote this we need: Whether the car is on steel springs or air suspension. On Mercedes this changes the part completely and it is the most common mis-order.
The traction battery and everything that puts energy into it.
You are here because: Reduced range, a car that will not charge or charges slowly, a high-voltage system warning, or a fault after a collision.
To quote this we need: Chassis number and the fault codes. High-voltage components are qualified-technician work — anything with an orange cable is live at hundreds of volts and is not a driveway job.
The motor, the electronics that feed it and the single-speed gear that takes it to the wheels.
You are here because: Loss of drive, a whine or vibration under acceleration, reduced power, or a drive-system warning.
To quote this we need: Chassis number, whether the car is single or dual motor, and the fault codes. A dual-motor car has a front unit and a rear unit and they are not the same part.
The sensors the car reads and the modules that decide what to do about them.
You are here because: A warning light with no obvious fault, a fault code from a scan, windows or locks that stop working, or intermittent electrics.
To quote this we need: The fault code if a garage has scanned it. Many modules must be coded to the car after fitting — that is a job as well as a part.
Seeing and being seen — and on a modern Mercedes, one of the most expensive things to replace.
You are here because: A cracked or fogged light, a bulb out, condensation inside the unit, or a lighting fault on the dash.
To quote this we need: Whether the car is halogen, xenon or LED, and pre- or post-facelift. Lights change inside a generation more than any other part.
Panels, glass and trim — what an accident, a car park or the sun damages.
You are here because: Accident damage, a dent or rust, a knocked-off mirror, peeling trim, or a cracked screen.
To quote this we need: A photograph, the chassis code and the paint code. Paint code is on the data sticker; panels are usually supplied primed, not painted.
Everything inside the cabin, including the parts the Gulf sun destroys first.
You are here because: A cracked or sticky dashboard, a sagging roof lining, a broken switch or handle, worn seat bolsters, or a rattle from the trim.
To quote this we need: Trim colour and code from the data sticker. The same part is made in several finishes and they are not interchangeable to look at.
Complete assemblies from stripped cars, where a new part is not proportionate to the job.
You are here because: An expensive assembly has failed on an older car, or an insurance repair has to be done at a price that makes sense.
To quote this we need: Chassis number and a photograph. We will say plainly whether a part is new or used — a used part sold as new is not a saving, it is a problem later.
These are the parts a Mercedes-Benz EQC N293 (2019–2023) is built from, not a stock list. We source genuine, OEM and aftermarket and will price them side by side — send the chassis number and we will confirm the exact part before anything is ordered.
The detail on this car
Make sure this is your carchassis code, years and body variants
Make sure this is your car
The N293 was built 2019–2023. Two EQC cars a year apart can be different generations and share almost no parts, so the chassis code — not the model name and not the year — is what decides fitment.
Worth knowing. The first of the range and now out of production, so parts planning matters more than on the current cars.
Not sure which one you have? Read the chassis number off your mulkiya, or from the base of the windscreen on the driver's side. Send us all seventeen characters and we will tell you the generation, the body and usually the engine. How to read it.
What goes wrong on this carresearched per engine, with sources
Known faults
What goes wrong on the N293
Researched per engine and per chassis, with the source shown against each one. If what your car is doing is on this list, you already know roughly what you are buying.
On the N293 itself
Faults that belong to the car rather than to whichever engine is in it.
Battery management software — recall
2023–2025 EQE and EQS; recalled June 2024
Sudden and complete loss of drive power while driving.
A defect in the battery management software could shut the high-voltage battery down without warning, taking the drive with it. Nearly 15,000 cars were recalled and the remedy is a free software update at a dealer — not a part. If a car has come into the country privately, the update may never have been applied. Check it before anything else.
2022–2025 EQB 250, EQB 300 4MATIC and EQB 350 4MATIC
No warning at all; the risk is an internal battery failure whether driving or parked.
The high-voltage battery may fail internally and cause a fire while parked or while driving. The interim instruction from Mercedes is to charge to no more than 80% until the remedy — a free battery management software update — has been done. If you own one of these and have not had it in, that is the call to make today.
An auxiliary battery warning that keeps returning, dimming lights, infotainment glitches, and sometimes a car that will not start.
The most common EQ complaint, and the least dramatic: the small 12-volt battery that runs the electronics weakens, or its connections corrode. An electric car still will not start on a flat 12-volt battery, exactly as a petrol one will not. Cheap part, and worth eliminating before anybody opens the high-voltage system.
The car will not charge from a wallbox or a domestic socket, but still charges normally at a DC rapid charger.
That split is the diagnosis: AC charging runs through the on-board charger, DC rapid charging bypasses it. If rapid charging works and home charging does not, the fault is the on-board charger rather than the battery, the cable or the socket.
A high-voltage system warning, or corrosion found at inspection.
The sealing on the high-voltage battery housing can degrade and let moisture in, which corrodes and can eventually short. On the earliest EQCs this is a recall item. Worth checking on any imported car of that year, because a recall raised in another market does not follow the car here by itself.
A brake pedal that feels inconsistent or non-linear, especially as regeneration hands over to the friction brakes.
Widely reported on the EQC. The system blends regenerative braking with the conventional brakes and the handover is not always smooth. It is a characteristic more often than a fault — but it is also what a genuine brake-by-wire fault feels like at first, so it is worth having scanned rather than assumed.
A high-voltage warning, reduced range, or the car limiting power for no clear reason.
Temperature sensor faults, voltage imbalance between modules and software corruption are the common cluster across the EQA, EQB and EQC, and the car will shut the system down on its own if it detects a risk. None of it is driveway work: anything with an orange cable is live at several hundred volts.
These are known faults, not your car’s faults. Plenty of these cars never see any of them, and several of the faults above look identical from the driver’s seat while needing completely different parts. Have it scanned, send us the codes and the chassis number, and we will quote what it actually needs rather than what it might.
If it is the gearbox
Mercedes fitted the five-speed, seven-speed and nine-speed automatics across overlapping years, so we read the gearbox code off your data card rather than guessing it from the model year. If yours is a 722.9, this is the fault to know about.
722.9 conductor plate and valve body
Harsh or jerky changes, holding a gear too long then slamming into the next, or dropping into limp mode.
The conductor plate is the control module mounted on the valve body. When it breaks down internally it can no longer read input shaft speed properly, so it cannot judge torque converter slip and the lock-up goes wrong — which is what you feel. It usually starts intermittent and always becomes permanent. The other failure is mechanical wear in the valve body bores, and the two feel the same, so diagnose before buying: one is a module and the other is a valve body.
These are known faults, not your car’s faults. Plenty of these cars never see any of them, and several of the faults above look identical from the driver’s seat while needing completely different parts. Have it scanned, send us the codes and the chassis number, and we will quote what it actually needs rather than what it might.
Questions we get askedchassis number, genuine or aftermarket, lead times
Questions we get asked
Which years is the N293 EQC?
2019–2023. Body variants: Five-door SUV. Cars built in a changeover year can be either generation, so if yours sits on the boundary send the chassis number and we will confirm which one it is before anything is ordered.
How do I find my chassis number?
In the UAE the quickest place is your mulkiya — the vehicle registration card. On the car it is at the base of the windscreen on the driver's side, and on the sticker inside the driver's door jamb. It is seventeen characters and all of them matter.
Do you supply genuine, OEM or aftermarket parts?
All three, and which one makes sense depends on the part and the car. A wear item on a high-mileage car rarely justifies a genuine price; a sensor or a control module usually does. Tell us the part and the car and we will price the options side by side rather than choosing for you.
Can you supply used parts?
For body panels, lights, interior trim and some assemblies, yes. For wear items and safety parts we will normally recommend new. We will say which we are quoting — a used part sold as new is not a saving, it is a problem later.
How long does it take?
Parts held in the UAE are usually same or next day. Anything ordered in takes longer and we will tell you the lead time with the price, before you commit, rather than after.
Get in touch
Need a part for a N293?
Send the chassis number and a photograph of the part or the damage. We will come back with the options — genuine, OEM or aftermarket — with prices and lead times side by side.
