Dubai
Every building storing potable water, with stricter intervals for schools, healthcare and food premises.
Dubai Municipality — Technical Guidelines for Quality of Unbottled Drinking Water (DM-HSD-GU17-DW2)dm.gov.ae — DM-HSD-GU17-DW2 (PDF)
- How often must the tank be cleaned?
- At least twice a year, cleaned and disinfected, with an internal inspection at least monthly. Schools, healthcare facilities and food premises are held to a shorter interval — every three to four months.
- Who is responsible?
- The building owner or the management entity, not the tenant and not whoever supplied the tank. Under Dubai Law No. 6 of 2019 the obligations of the old Owners Associations sit with the Management Entity — the developer or a management company appointed by RERA.
- Does the contractor need approval?
- Yes. The cleaning company must be approved by the Dubai Municipality Food Safety Department, Registration and Permit Section, with the trade licence activity for tank cleaning, FoodWatch registration, cleaners registered as food handlers and supervisors listed as technical contacts.
- What records are kept?
- A digital water tank cleaning manual and a record of each visit. This is what an inspection asks to see, so keep the report the contractor hands over.

